About I Want Help

A not-for-profit signpost. You tell it roughly what is going on, and it hands you the Australian services that fit — with the phone numbers big enough to read on a bad night.

Why it exists

Help exists in Australia, and a lot of it is free. The problem is that finding it means knowing what to search for, and the moments people most need it are the moments they are least able to research anything. Someone who has just taken too much of something does not need a directory. They need one number and one instruction.

So this site does one thing: a few taps, then a short list of who to call, what to say and what to do first.

What this is not

It is also not medical advice. The information here is general, and it does not replace a doctor, a psychologist or a crisis service who can actually assess your situation.

Your privacy

• No analytics. No Google Analytics, no pixels, no third-party scripts of any kind.
• No cookies and no accounts.
• Nothing you click is sent anywhere. The whole guided flow runs inside your browser. There is no server-side code to receive it.
• The safety plan stays on your device in browser local storage. You can delete it at any time with the button on that page.
• No fonts or images loaded from other companies, so nobody else learns you were here either.

What we cannot control is your own device. Your browser keeps a history, and a shared computer, a family phone plan or monitoring software may reveal what you visited. The Quick exit button at the top of every page leaves immediately and keeps this site out of your back button — pressing Esc twice does the same thing. Clearing your browser history afterwards is worth doing if that matters to you.

How services get listed

Everything here is a national or state-wide Australian service that is free or low cost to contact. We favour services that are open 24 hours, that do not require a referral, and that will talk to someone who is anonymous. Where a service is only useful for a particular group — young people, men, veterans, First Nations people, LGBTIQA+ people — that is said plainly rather than buried.

Nothing on this site is paid for or sponsored, and no service pays to appear.

Safe messaging

The wording throughout follows Australian safe messaging guidance for talking about suicide and self-harm: no method or location detail, no framing suicide as a solution or an inevitability, no graphic description, and a route to help attached to every mention. If you think something here is written unsafely, that is worth telling us about.

Something out of date?

Helplines change numbers and hours, and services close. Every entry was last checked on . If you spot something wrong — especially a number that no longer works — please tell us, because a dead number on a page like this is worse than no page at all.

Report an out-of-date or incorrect entry to info@covenantcyber.com.au.

Acknowledgement

We acknowledge the Traditional Custodians of the lands on which we live and work, and pay respect to Elders past and present. Sovereignty was never ceded.